FAQ

You've got questions? We've got answers. What would you like to know?

A virtual run, also known as a virtual race, is an event that can be run in any location, at any time, at any pace. You can walk, jog, or run; use the treadmill, hit the road, sidewalk, or trail; you can even participate in another “real-world” race. It’s completely up to you!

In effect, we’re all running together…while apart!

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We prefer to call our virtual runs “events”, but occasionally the word “race” is used. In reality, all of our events are “fun runs”, so the only winner is you for getting out there and being active.

You don’t need to submit a time to get your medal. PHRC does not require you to post “proof” of your run as we operate on the honor system. If you’re registered, you will get your medal; it’s up to you to complete the distance, when and how you are able.

Yes, and yes! You can run your race at your own pace, wherever and whenever you like. You can walk, skip, jog, run, dance…it’s your choice!

You can complete your distance at any time, in whatever way suits your ability and schedule. If the distance is longer than you feel you are capable of completing all at once, you can break up the distance over multiple runs.

For fun and enjoyment, we sometimes encourage members to complete their distance on a specific day to celebrate a particular event, or mark a special anniversary from the world of witches and wizards (as in a certain birthday on July 31st). That said, you can complete your run/walk anytime you want.

While event registrations are only open for a limited time, you don’t have to complete the distance during that period. We understand, lives are unpredictable! You’ll get there, and hang that medal with pride once you’ve done it.

Injured? Please wait until you’re healthy! If you’ve registered, you will receive your medal just the same. Complete the distance when you are safely able to do so.

You can register for any PHRC event by using any of the “sign up” links on this website, or use the “sign up” button on our various social media profiles. These will take you to our registration portal, where you can enroll in just a few clicks!

Each event registration costs $27 (with rare exceptions), and that includes your ‘magical’ custom finisher’s medal, neck ribbon, and a personalized custom digital bib.

Proceeds from registrations go to that event’s charity partner, so you also get the satisfaction of knowing you’re doing #SoMuchGood for an important cause!

Registration for each event will be open for roughly four weeks, or until we’ve reached the announced registration limit.

We have sold out of a couple event medals in recent history. We do our best arithmancy to avoid this happening again, but as more people discover the fun of the PHRC, the demand for medals will inevitably increase. The best strategy is to register the first week an event is open.

About 48 hours after you sign up for an event, your custom digital bib will be available in our bib gallery. There you can search by your name or race number to find your bib. (The search function works best on desktop/laptop computers, so if you are using a tablet or smartphone, you may have some difficulties. If you can’t access your bib, just contact us, and we can email your bib to you directly.)

Note: In the first week of registration, bibs may take a bit longer, as we have an extremely large number of bibs to create. Please be patient!

Yes! We love our international witches and wizards! We will gladly ship our medals anywhere in the world!

All we ask is that $5 USD is added to the registration to help defray the cost of international shipping. (This doesn’t completely cover the cost, but it does help us maximize our contribution to our charity partners.)

Can you? Of course! We’d love you to share your accomplishments with the world!

We welcome everyone to post ‘selfies’ with their bibs, medals, or workout completion screenshots from your personal smartphone/smartwatch tracking app screens to social media. You can ‘tag’ us with the #PotterheadRunningClub and #SoMuchGood hashtags, as well as the hashtags for the particular event you’re registered for.

If you post those pictures to the virtual run’s PHRC-hosted Facebook event, you’ll likely get a wave of congratulations from any of the thousands of others who are running ‘with’ you. It’s a great way to celebrate your accomplishment, and interact with a fantastic online community!

Unfortunately, no. NeonOne is the company we use to facilitate and host our race registrations. They have the capability to securely process your credit card payments, and collect all of the registration information we need to effectively manage all of the registrations for a particular event.

The processing fee pays for the servers, secure credit card transactions, software,  etc.

Yes, a portion of your registration is tax-deductible! You can deduct $23 out of your $27 registration.

Our IRS identification number (EIN) is 47-4958349, and the emailed receipt from your registration serves as your tax receipt, so make sure you hold on to it for tax purposes.

It’s a lousy answer, but the answer is “it depends.” Typically, we order the medals about a week after registration opens, and the medals take 25-30 days for our manufacturer to produce them, clear customs, and have them shipped to us. Once the medals arrive, they have to be repackaged into individual packages, so our owls can deliver them to you. Given the huge number of medals to prepare, this can take a few days, but we do it as fast as possible without violating the reasonable restrictions on using magic outside of the castle.

To confuse muggles, we cast a unique spell on our owls to make them look like postal workers. This spell has the added benefit of sending a digital ‘howler’ to your email inbox with tracking information so you can monitor our owl’s progress. Depending on your distance from Connecticut (where we are currently located), our owls can take anywhere from two days to around two weeks to arrive with your medal.

Your medal may not be lost! The reality is that the post office doesn’t always scan every package at every step in the process. So while the tracking information will show the package taking a really long time, it may have already arrived at your local post office. We’ve had several instances where a package magically “apparated” instantly from the sorting facility to someone’s mailbox on the other side of the country. The “standard” delivery time in the US varies from 2-7 business days, depending on your distance from Connecticut…and how far into the Dark Forest your house might be.

Additionally, it is your responsibility to make sure we have the correct address. Please double check your address when you register and let us know if there was a mistake. If you move after you register, you need to provide your new address, as the post office doesn’t typically forward packages.

Despite all our best efforts, sometimes medals are entrusted to that useless bird Errol, and get completely lost. When that happens, we will replace the medal. Unfortunately, if the event is sold out, we will have to wait until we reorder the medals in October during the Time Turner event. Either way, we promise we’ll make it right.

Yes! The ‘Time Turner’ event is held in October, and will have unlimited registrations for all of this year’s medals.

For medals from previous years -- provided there are still any left in existence -- you can find them in our past event archive, Vault 687.

year. It spans the month of October.

Once reopened, you can register for any events you may have missed, register for the Challenge medal, and even earn the coveted ‘Perfect Prefect’ pin. The registration for each event remains $27, and we won’t order the medals until the Time Turner registration closes…hence, registrations are unlimited during the Time Turner and will never sell out during the registration period!

Each year we offer a seventh special Challenge Medal to celebrate the close of the event calendar, which is only available during the month of October and is the collective distance of all of that year's six 'regular season' events. (That October event is part of a much larger celebration: see above about the 'Time Turner'.)

The registration for a Challenge Medal is $27, and the proceeds are distributed across all of the charity partners for the year. It’s one more chance to do #SoMuchGood for these great organizations!

Those who complete all six events during the year and register for the year’s Challenge Medal will be named a “Perfect Prefect”, and receive a FREE Prefect Pin in appreciation for their incredible dedication to PHRC and #SoMuchGood.

Additionally, those who are named as Perfect Prefects will be immortalized forever in our Hall of Fame here on our website!

The annual House Cup competition is a critical part of the PHRC community. It strengthens the bonds of friendship within the Houses and motivates members to do even more #SoMuchGood through healthy and friendly competition with the other Houses.

Since its inception in 2015, the House Cup competition has resulted in the donation of over 18,000 scarves and 82,000 pairs of socks for the homeless, support to countless animal shelters, 2.5 tons of coffee for the people of Puerto Rico, more than 25,000 items to help Syrian refugees, and over 1.7 million kids’ bandages to young ones fighting pediatric cancer. Members have also improved their own lives by logging over 12 million miles on the Charity Miles app.

Members elect to join one of the four PHRC House “Common Room” closed groups on Facebook. Over the course of each year, points are awarded to the Houses for their involvement in our direct impact projects, major milestones tracked through Charity Miles, registrations for virtual run events, and other unexpected fun engagements.

Absolutely, we love your ideas! Will we make it happen? We’ll sure try!

We typically have each year’s events and medals prepared and slated in advance, but if your idea is unmatched in its awesomeness, we’ll gladly make room on the schedule. Send us the idea and let’s see what magic we can create!

No charity can contact us directly and become a charity partner. All charity partners must be nominated by a member, and you can do so with the help of a simple nomination form. We are proud of the fact that the selection of each and every one of our charity partners began with a PHRC member telling us about a charity they personally care about.

We are always looking for charity partners making a direct impact on their communities, and welcome any ideas you might have. Some charities are a great fit, but some are not. While large, well-known charities, like the American Red Cross and Susan G. Komen, are awesome and do incredible work, they have a well-established donation revenue stream. We prefer to focus on lesser-known charities where our contribution will have a dramatic impact on the #SoMuchGood they are doing.

Unfortunately, we can’t. While we completely sympathize with the myriad of struggles so many are facing these days, we cannot contribute to these individual campaigns as our funds are specifically earmarked for our charity partners who are counting on our support.

Sorry, no. We cannot promote, endorse, advocate for, or advertise items that we are not directly involved in producing, or that are not directly in support of our charity partners.

Typically, this answer is going to be “no”, unless your event is directly supporting one of our established charity partners. If you would like to propose a future partnership, please contact us.